よくあるご質問
- The review was denied with 「There is a discrepancy in nationality」.
- How to Register on bitbank(corporation)
- What documents can I use for identification to open an account ?
- How to Change Account Email
- Identification documents to be submitted when changing your name or address
- How to cancel your membership(Account Cancellation)
- How to Login【application】
- I can't log in because I don't know the code for two-step verification.
- How to login after getting new phone ( two-factor authentication )
- Are there any procedures I need to follow before changing the model of my device(smartphone)?
- Rules for Japanese Yen Deposits
- How to deposit Japanese Yen
- The transferred Japanese yen is not reflected in the account
- Forgot deposit number when depositing Japanese yen, or deposit number entered but not reflected *SBI Sumishin Net Bank only
- Unable to withdraw Japanese Yen
- I can't receive the verification mail when I apply for withdrawal
- How do I register the source information for Unreflected deposits?
- Tell me about the transfer network of crypto assets
- How to deposit crypto assets
- How to withdraw crypto assets
- Frequently asked questions about Travel Rules
- What is PostOnly?
- Assets are not reflected after an order was executed
- How to download trading histories
- Where to download your annual transaction report
- How to check the content of the annual transaction report
- I don't know the two-step authentication code
- I want to deactivate the two-step authentication.
- No response to my inquiry
- Beware of fake websites and phishing scams in the name of our company
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