This explains on how to withdraw Japanese yen. You may withdraw your Japanese yen in your account to your designated bank account.
1. Please tap "出金" in the menu.
2. Please tap "出金" button in Japanese yen on the page displayed.
3. Please click on "銀行口座を登録" to register your bank account. (If already registered, please go to 4.)
※Please refer to this page for detailed registration instructions.
4. Please select your bank account, input the withdrawal amount, and click "出金内容を確認".
5. Please confirm the withdrawal details, and if you have set up SMS verification or two-step verification, input the verification code and click "出金する".
6. You will receive an email with the subject line "【bitbank.cc】出金申請を承認してください" at your registered email address. When you click on the URL in the email, the withdrawal application will be started.
※If you do not execute the "mail authentication" that clicks the URL in the mail, the withdrawal application is not completed.
※When the verification mail does not reach to your mailbox, please refer to I can't receive the verification mail when I apply for withdrawal.
7. When the withdrawal application is completed, you will receive an email with the subject line"【bitbank.cc】出金申請完了のお知らせ" at your registered email address.
8. After the processing of withdrawals in our company is completed, "【bitbank.cc】出金完了のお知らせ" will arrive at your registered email address.
When will JPY be deposited to my bank account ?
Please refer to the FAQ below.