Japanese yen deposits are accepted only by bank transfer.
Please make a transfer to one of the bank accounts designated by us (GMO Aozora Bank or docomo SMTB Net Bank).
How to deposit Japanese yen
1.Tap the Deposit button on the HOME screen.
Alternatively, tap “Deposit” in the menu after tapping the Menu button.
2. On the page that appears, tap “JPY Japanese Yen”.
3.For the receiving bank, you can choose between GMO Aozora Net Bank and docomo SMTB Net Bank.
We recommend using GMO Aozora Net Bank.
For GMO Aozora Net Bank
※The account number for the transfer is different for each customer, so please make your deposit carefully to avoid errors.
＊Your deposit will be reflected even if there is a space between your last name and first name.
You do not need to enter a deposit number in the transfer sender name field. You can make a deposit using only your name.
If the registered name and the transfer sender name are different, the deposit will not be reflected.
For docomo SMTB Net Bank
Switch to the transfer account screen from the menu on the right side of the screen.
The “Deposit Number” on the deposit page is the ID used to identify you.Please check the “Transfer Sender Name” displayed in the middle of the screen.
※You can easily copy the text by tapping the right side of “Transfer Sender Name.”
Correct entry example)
ABCD12345Bitto Taro
If the registered name and the transfer sender name are different, or if the deposit number is incorrect, the deposit will not be reflected.
At your preferred financial institution, specify the transfer sender name in the transfer sender name field and send the funds.
You can have the deposit reflected immediately by entering the deposit number before the transfer sender name.
※Depending on the financial institution, the deposit may not be reflected until the next business day.
Important notes
・Deposits without a deposit number cannot be reflected.
・If you forget to enter the deposit number, please contact us through the Contact form.
・Deposits without a deposit number require investigation, so it may take several business days for them to be reflected.
※Some remittance services provided by certain financial institutions do not allow you to add a deposit number to the transfer sender name field. In that case, please consider making a deposit from another financial institution.
The method for changing the transfer sender name differs by financial institution.
Sumitomo Mitsui Banking Corporation
The deposit method page is here