In order to prevent unauthorized withdrawals, we will authenticate the withdrawal request by e-mail to confirm that the request is made by the registered user.
The withdrawall will be processed by accessing the link in the verification email.
If there is no access for a certain period of time after the email is sent, the email verification will time out, and the asset lock for the relevant volume will be unlocked and the withdrawall will be cancelled.
If you wish to make a withdrawal, please submit your withdrawal request again to complete the email verification.
If you do not receive the verification email, please click here.