The Japanese yen transferred will be reflected in your account as soon as we confirm receipt of payment in our designated bank account.
- Financial institutions using the Zengin network
The deposits are basically reflected 24 hours a day, 365 days a year.
Usually takes about 15 to 60 minutes. - Financial institutions outside the Zengin network
Deposits made during business hours are usually reflected on the same day.
Deposits made after business hours will be reflected on the next business day.
※Please note that there may be delay in the transfer due to system maintenance at the financial institution from which you transferred.
※Even if the transfer procedure has been completed, there may be delay in bitbank.cc due to the processing status of the financial institution from which the money you transferred.
If you cannot confirm that your payment is reflected, please try restarting the application.
If you do not use the [Transfer Holder] format shown on the Japanese Yen Deposit page when making a transfer, the transfer will not be reflected automatically.
If so, please contact us using the inquiry form.
Contact Us