Even on devices that do not have biometric authentication (such as fingerprint or facial recognition), it is possible to register and use a passkey by using the device's unlock features like a PIN or passcode.
■ How to Use on Each Device
● For Windows
Even if biometric authentication is not available, you can register and use a passkey by setting a Windows Hello PIN.
Setup steps: "Settings" "Accounts" "Sign-in options" "PIN"
● For macOS
Even if Touch ID (fingerprint authentication) is not available, you can register and use a passkey by using your login password (unlock feature). You can set or change your login password from "System Settings."
● For Smartphones (iPhone / Android)
Even if biometric authentication is not available, you can register and use a passkey by setting a screen lock (PIN, passcode, pattern, etc.). You can set the screen lock from the device's "Settings."
■ Notes
- Passkeys can only be used on supported operating systems, so please update your OS as necessary.
Windows: version 10 or later
macOS: version 10.15 or later
iOS: version 16 or later
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Android: version 10 or later
A device unlock feature must be set on the device beforehand to register a passkey.
- When using a browser, please use the latest version of Google Chrome, our recommended browser.
■ How to Register a Passkey
Please refer to the FAQ below for instructions on how to register a passkey.