In principle, all Japanese yen withdrawals are processed immediately. (The same applies on Saturdays, Sundays, and holidays.)
Please note that the payment may take place on the next business day, depending on the circumstances of the bank to which JPY will be transferred.
Please note that part of our JPY withdrawal processing relies on the system of SBI Sumishin Net Bank.
As a result, during SBI Sumishin Net Bank maintenance periods, JPY withdrawals cannot be processed regardless of the designated withdrawal destination bank.
Withdrawals will be reflected in the destination account sequentially after the maintenance has ended. We appreciate your understanding.
※For security purposes, email verification is required for withdrawals. Access the URL provided in the e-mail to complete the withdrawal application.
Please refer to the following FAQ for information on the status shown in the withdrawal history.
About the status of JPY withdrawals
Please note that if there is an error in the information on the bank account to which the withdrawal is to be made, and the withdrawal cannot be reflected, the withdrawal you have requested will be canceled.
If you have completed a withdrawal but cannot confirm receipt of payment, please contact us.