We have confirmed that due to the release of immediate withdrawal(YEN) support, there are cases where withdrawals can’t be made to your account even if you were able to made it in the past.
If your financial institution(bank etc) is not on the business hours (nighttime, maintenance, etc.), the withdrawal may not be processed and an error may occur.
If you still receive an error after reapplying, please contact us from here.
※Notice of start of Immediate Withdrawal Service (posted on March 31, 2023)