There are two ways to verify a person's identity:

(1) by mail

(2) by smartphone.

※If you are a foreign citizen, you need to confirm your identity by mail only. Please refer to this link.

(1)Identification by mail

Please submit the following documents that verify your name, date of birth and current address.

For Japanese citizenship

※To open an account, you will need two of the following documents.

・Driver's license

※Please submit both the front and back side.

・Passport

※Please submit the page with your photo and the page with your address.

※Passports applied for on or after February 4, 2020 do not have a "Owner entry field". Therefore, it cannot be used as identification documents.

・My-number card

※Please submit only the front side of the card.

・Basic resident register card

・Certificate of driving experience

・Health insurance card

※Please make sure that your address is written on the back of the card before you submit it.

・National pension booklet

※Please submit the page with your name and date of birth as the front side and the page with your address as the back side.

※Please be sure to cover the basic pension number (symbols and numbers) with a post-it note or something.

※If you have a blue pension booklet, it cannot be used as an identification document as there is no space for your address to be entered.

・A copy of the certificate of residence
※If you have multiple pages, please submit all pages within 6 months of issuance.

・Certificate of seal registration
※If you have multiple pages, please submit all pages within 6 months of issuance.

・Disability certificate

For foreign citizenship

※To open an account, you will need two documents, one from document i below and one from document ii.

document i

・Residence card

・Certificate of Special Permanent Resident

document ii

・Driver's license

※Please submit both the front and back side.

・My-number card

※Please submit only the front side of the card.

・Basic resident register card

・Certificate of driving experience

・Health insurance card

※Please make sure that your address is written on the back of the card before you submit it.

・National pension booklet

※Please submit the page with your name and date of birth as the front side and the page with your address as the back side.

※Please be sure to cover the basic pension number (symbols and numbers) with a post-it note or something.

※If you have a blue pension booklet, it cannot be used as an identification document as there is no space for your address to be entered.

・A copy of the certificate of residence
※If you have multiple pages, please submit all pages within 6 months of issuance.

・Certificate of seal registration
※If you have multiple pages, please submit all pages within 6 months of issuance.

・Disability certificate

(1)Identification by smartphones

・Driver's license

・My-number card

※Please submit only the front side of my-number card.

※If your documents are valid until the day of screening, they can be acceptable.

Notes

※Please make sure that the name, date of birth and current address on the form matches the content of your application.　
※Please make sure the documents you submit are within the period of validity.