There are two ways to verify a person's identity:
(1) by mail
(2) by smartphone.
※If you are a foreign citizen, you need to confirm your identity by mail only. Please refer to this link.
(1)Identification by mail
Please submit the following documents that verify your name, date of birth and current address.
For Japanese citizenship
※To open an account, you will need two of the following documents.





・National pension booklet
※Please submit the page with your name and date of birth as the front side and the page with your address as the back side.
※Please be sure to cover the basic pension number (symbols and numbers) with a post-it note or something.
※If you have a blue pension booklet, it cannot be used as an identification document as there is no space for your address to be entered.
・A copy of the certificate of residence
※If you have multiple pages, please submit all pages within 6 months of issuance.
・Certificate of seal registration
※If you have multiple pages, please submit all pages within 6 months of issuance.

For foreign citizenship
※To open an account, you will need two documents, one from document i below and one from document ii.
・National pension booklet
※Please submit the page with your name and date of birth as the front side and the page with your address as the back side.
※Please be sure to cover the basic pension number (symbols and numbers) with a post-it note or something.
※If you have a blue pension booklet, it cannot be used as an identification document as there is no space for your address to be entered.
・A copy of the certificate of residence
※If you have multiple pages, please submit all pages within 6 months of issuance.
・Certificate of seal registration
※If you have multiple pages, please submit all pages within 6 months of issuance.
(1)Identification by smartphones
Notes ※Please make sure that the name, date of birth and current address on the form matches the content of your application. |